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Why Is Empathy Important In A Leader & How Can it Be A Superpower?

#leadershipskills #tellmemoreaboutthat #empatheticleader #robvolpe
There is an empathy crisis happening globally right now. Did you know that 33% of people cannot see the viewpoint of others?
Empathy can be seen as a five letter word to some people, but to Empathy Activist Rob Volpe Empathy is the "E" word.
When people think about being empathetic they get scared, confused, frustrated or don't understand. They think they have to give up their own beliefs system to be empathetic. NOT TRUE! Empathy is about understanding the gap between what is going on with another person and yourself and provides the opportunity to compromise, collaboration, and work toward solution and resolution. Simply said, empathy can be defined in two words: understanding and connection.

This episode is jammed packed with tips, tactics, examples and explanation you won't want to miss!


- The difference between Sympathy and Empathy
- Sympathy is a feeling FOR someone, that can create a power dynamic (not always in a bad way).
- Empathy is a feeling with someone, to be able to feel what the other is feeling and truly understand what is happening for that person at that moment in time
- Cognitive Empathy and Why it is important in the workplace: stepping into someone else's shoes to understand where they are coming from and figuring out how you can co-exist
- Empathy isn't about having to agree with someone but listening and understanding.
- It requires an absence of judgement and for us to stop being "judgey". Holding space for someone to be heard.
- There are two types of judgement AND yes we do need one of them in our lives:
1. Making a judgment - we have to be able to do this guide us through life, make decisions and be safe.
2. Being judgmental - latest recreational sport which everyone likes to participate in. Reality TV and Social Media has enhanced this.
-Judgement is the brick wall that surrounds us, you have to be able to dismantle it brick buy brick and if you can't do this than you can't be empathetic. The good news is that we are born with empathy (except for a very small percentage of individuals: psychopaths, sociopaths and narcissists) and in Rob's new book he simplifies how we can enhance this.

In Rob's new book, Tell Me More About That: Solving The Empathy Crisis, he provides the exact 5 Steps to Being Empathetic in life, at work and as a leader:

1. Dismantle Judgement - Self Awareness
2. Asking Good Questions - Tell Me More About That
3. Actively Listen - Be Present
4. Integrating Into Your Understanding - Put Your Own Perspective Aside
5. Using Solution Imagination - Putting Yourself Into The Shoes Of Somebody Else

Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals helping the world’s leading brands across a range of industries apply human understanding to release untapped potential.

As a thought leader in the role of empathy in marketing and the workplace, he frequently speaks on the topic at conferences, corporations, podcasts and college classes and has been quoted in Advertising Week, Mashable, Huffington Post, TheStreet.com, Gourmet Retailer and the Chicago Tribune, among others. He is the author of the book Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time which explore the 5 Steps to Empathy that people can take in order to get to a place of empathy in their daily engagements with others.

When he's not speaking at industry conferences, listening to consumers share their stories around the world, or adding to his two million-plus miles flown, Rob can be found at home in San Francisco with his partner, Charles, and their three cats, reveling in the rare luxury of standing still. Rob is a graduate of Syracuse University’s S.I. Newhouse School of Public Communications.

Where to find Rob:
LI: https://www.linkedin.com/in/rmvolpe/
IG; @empathyactivist
Twitter: @ rmvolpe
TikTok: @empathyactivist

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